In today's world business owners have to worry about reviews going public and doing permanent damage to their business. PromoStreak's custom comment box gives you a way to privately fix issues before they hit social media or to turn that bad review into a good one.
Assign a keyword to a comment box to give customers an opportunity to give you feedback. A simple call to action is easy to add to table tents or signs! Customers answer the call to action and fill out a custom form created by YOU!
You and/or designated staff is notified with a text alert in real time. You then have the choice to answer them back and engage in a private two way conversation. Create a custom coupon for them on the spot or use one you've already created to appease upset customers.